Service tickets: ASTROTECH CO.

Outstanding tickets for ASTROTECH CO.

Outstanding and resolved tickets for ASTROTECH CO.

The essential code to do this operation relies on parameters (for example, custid and status) passed in from an HTML form in a servlet:

   String custid = request.getParameter("custid");
   String status = request.getParameter("status");
   String sql = "select * from problem where custid='" + custid + "' and status='" + status + "';"
   // next, just fill the table... 
CUSTIDPROBLEMIDCONTACTIDSUMMARYRESOLUTIONPRIORITYSTATUSOWNERCITYOPENEDUPDATEDCLOSED

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