Service tickets: PERSIPHONE CO.

Outstanding tickets for PERSIPHONE CO.

Outstanding and resolved tickets for PERSIPHONE CO.

The essential code to do this operation relies on parameters (for example, custid and status) passed in from an HTML form in a servlet:

   String custid = request.getParameter("custid");
   String status = request.getParameter("status");
   String sql = "select * from problem where custid='" + custid + "' and status='" + status + "';"
   // next, just fill the table... 

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